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Privacy Policy

Last updated: March 18, 2026

1. Introduction

SPIINEX Peptides ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

2. Information We Collect

Personal Information: When you create an account, place an order, or contact us, we may collect your name, email address, shipping address, phone number, and payment information. Payment card details are processed securely by Stripe and are never stored on our servers.

Account Information: If you create an account, we store your profile information, order history, wishlist, saved addresses, and preferences to provide a personalized experience.

Usage Data: We automatically collect certain information when you visit our Site, including your IP address, browser type, device information, pages visited, and referring URLs. This data helps us improve our Site and services.

Consultation Data: If you use our consultation or quiz features, the health and wellness information you provide is used solely to recommend appropriate protocols and products.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and tracking
  • Manage your account and provide customer support
  • Send order confirmations, shipping updates, and delivery notifications
  • Personalize your shopping experience and product recommendations
  • Process payments securely through our payment processor (Stripe)
  • Administer our affiliate and referral programs
  • Manage subscription (Auto-Ship) services
  • Improve our website, products, and services
  • Comply with legal obligations and protect against fraud

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Trusted third parties who assist in operating our Site, processing payments (Stripe), and fulfilling orders (shipping carriers)
  • Legal Requirements: When required by law, subpoena, or other legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your personal information. All data transmissions are encrypted using SSL/TLS technology. Payment information is processed through PCI-compliant systems. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze Site traffic. You can control cookie settings through your browser preferences. Disabling cookies may limit certain features of the Site.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Export your data in a portable format

To exercise any of these rights, please contact us at [email protected].

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for a minimum of 7 years for tax and legal compliance.

9. Children's Privacy

Our Site is not intended for individuals under 21 years of age. We do not knowingly collect personal information from anyone under 21. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.

10. Third-Party Links

Our Site may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].

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